Rated 4.5 out of 5 stars by the National Quality Assurance Committee

BOSTON, October 11, 2022 /PRNewswire/ — Massachusetts Blue Cross Blue Shield (Blue Cross) was again named one of the top health plans in the country, according to the National Authority on Health Plan Quality.

The National Committee for Quality Assurance (NCQA) has awarded Blue Cross’s HMO/POS Business Plan and PPO Business Plan 4.5 out of 5 stars,(1) placing the nonprofit health plan in the top 8% of commercial health plans nationwide for clinical quality and member experience. Only one commercial health plan received a 5-star rating.

“As we emerge from the pandemic, it is more important than ever that we serve as a trusted ally to our nearly three million members,” said Blue Cross President and CEO Andrew Dreyfus. “We are extremely proud to have maintained our exceptionally high rating as one of the best health plans in the country during this difficult time – it is a reflection of the hard work of our employees and their extraordinary commitment to our members.”

Each year, the NCQA assesses approximately 1,048 health plans for their:

  • Effectiveness of wellness and prevention efforts, including vaccinations and cancer screenings
  • Successful chronic disease management
  • Access to high quality primary and specialized care
  • Excellence in Member Experience

Blue Cross has also earned an “accredited” rating from the NCQA.

To see the full list of 2022 health plan assessments, visit https://reportcards.ncqa.org/health-plans

(1) 2022 NCQA Commercial Health Plan Assessments

About Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield Massachusetts (bluecrossma.org) is a not-for-profit, community-driven, fee-based health plan headquartered in Boston. We are committed to the relentless pursuit of quality, equitable and affordable health care with an unparalleled consumer experience. In keeping with our promise to always put our members first, we are ranked among the top health plans in the nation for member satisfaction and quality. Join us on Facebook, Twitter, Youtube, and LinkedIn.

About the NCQA

NCQA is a private, nonprofit organization dedicated to improving the quality of health care. The NCQA accredits and certifies a wide range of healthcare organizations. It also recognizes clinicians and practices in key performance areas. The NCQA’s Healthcare Efficiency Data and Information Set (HEDIS®) is the most widely used performance measurement tool in healthcare. NCQA website contains information to help consumers, employers and others make more informed healthcare choices. NCQA can be found online at ncqa.orgon Twitteron Facebook and on LinkedIn.

SOURCE Blue Cross Blue Shield Massachusetts